Legal

Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of untangle.bio and its services. By creating an account or using the application, you agree to these Terms.

1. Use of the service

untangle.bio provides a web-based tool for bioprocess downstream processing (DSP) design, simulation, and techno-economic analysis. You may use the service for lawful purposes in accordance with these Terms.

You agree not to:

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

3. Intellectual property

The untangle.bio application, including its design, code, algorithms, and content, is the intellectual property of its developers. Nothing in these Terms grants you ownership of any part of the service.

Any process designs, simulations, or outputs you create using the service are yours. We make no claim to your work product.

4. Scientific accuracy

untangle.bio provides simulation and analysis tools based on engineering models and literature data. Results are intended as decision-support tools for trained engineers and should not be used as the sole basis for engineering or investment decisions.

We make no warranty that simulation results, cost estimates, or route rankings are accurate for any specific real-world application. Always verify results with domain expertise and appropriate engineering studies.

5. Availability

We aim to keep untangle.bio available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the service (or parts of it) at any time, with or without notice.

6. Disclaimer of warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

7. Limitation of liability

To the maximum extent permitted by applicable law, untangle.bio and its developers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the service.

8. Changes to these Terms

We may update these Terms from time to time. We will update the "last updated" date above. Continued use of the service after changes constitutes acceptance of the updated Terms.

9. Governing law

These Terms are governed by the laws of the Netherlands, without regard to its conflict of law provisions.

10. Contact

For questions about these Terms, contact us via LinkedIn.